Sapphire Guarantee.

1
Our History

With more than 20 years of experience we can deliver the best services.

2
What We Do

With more than 20 years of experience we can deliver the best services.

3
Contact Us

With more than 20 years of experience we can deliver the best services.

Quotes in less than 15 minutes

Using smart automation and satellite view, we evaluate your pool remotely and send a custom quote without needing an on-site visit.
Fast, hassle-free, and tailored to your pool.

Get a quote

We are Certified Pool Operators

Certified Pool Operator (CPO) certification is a mark of expertise and professionalism in the field of pool maintenance and operation. A CPO undergoes comprehensive training in all aspects of pool operations, including water chemistry, filtration, circulation, and maintenance. You can rest assured, because true professionals will be servicing your Pool.

Background Checked and Drug Tested Employees

At Sapphire Pool Service, we prioritize your safety and peace of mind. That's why every member of our expert team undergoes rigorous background checks and drug testing before joining our company. We believe in going above and beyond to ensure that only the most trustworthy and reliable individuals are entrusted with caring for your pool.

We are Insured

Having General Liability Insurance is a crucial aspect of our commitment to your peace of mind and satisfaction. With this insurance in place, both our business and our customers are protected from unexpected accidents or damages during our pool cleaning services. It showcases our professionalism, trustworthiness, and dedication to providing a safe and reliable experience for every customer.

No Long Term Contracts

We earn your loyalty through the quality of our service, not through restrictive contracts. That's why we never require our customers to sign long-term agreements. We're confident in the excellence of our service, and we want you to feel the same confidence. Our flexible contract options allow you to cancel anytime without hassle or penalties.

Our Promise:
Exceptional Pool Service, Every Time

At Sapphire Pool Service, the Sapphire Guarantee isn’t just a slogan — it’s our commitment to delivering the highest level of professionalism, reliability, and quality in everything we do.
From punctual cleanings to crystal-clear water, we stand behind our work with pride. Discover why homeowners in Coral Gables trust us for pool maintenance that goes beyond expectations.

Sapphire Guarantee FAQ's

What is the Sapphire Guarantee?

The Sapphire Guarantee is our unwavering commitment to excellence in pool maintenance. It’s a set of high standards we follow to ensure every client receives top-tier service. This includes:
1- Certified Pool Operators (CPO): Our team is professionally trained and certified to handle every aspect of pool care with expertise.
2- Fully Insured: We carry comprehensive general liability insurance for peace of mind and protection against unexpected incidents.
3- Background-Checked & Drug-Tested Staff: Every technician is screened for reliability and professionalism.
4- Fast, Free Quotes in Under 15 Minutes: Thanks to our efficient systems and satellite-based quoting process.
5- No Long-Term Contracts: We earn your business with consistent quality, not fine print.

How does Sapphire Pool Service ensure quality?

We maintain the highest service standards through a proven, multi-layered approach:
1- Expert Technicians: Every team member is CPO-certified and receives in-depth training.
2- Checklist-Driven Visits: Each visit follows a detailed, step-by-step checklist to ensure nothing is missed — from chemical balancing to securing gates.
3- Ongoing Supervision & Inspections: Supervisors conduct routine quality checks for accountability.
4- Quality Assurance Reviews: We audit our work regularly to ensure long-term pool health and client satisfaction.
5- Customer Feedback Loop: We listen, adapt, and improve based on your input — our service evolves with your needs.

What is CPO certification, and why does it matters?

The CPO certification program, issued by the Pool & Hot Tub Alliance, is recognized worldwide for its rigorous education and training in pool safety and maintenance. Our CPO-certified professionals undergo extensive instruction covering pool and spa chemistry, testing, treatment, filtration, maintenance, and government requirements, equipping them with the knowledge and skills necessary to uphold the highest standards of pool care.

Can I cancel my service at any time?

Yes! You’re free to cancel at any time — no long-term contracts, no penalties. We believe in building lasting relationships through superior service, not binding agreements.

How do you handle customer complaints or concerns?

Your satisfaction is our top priority. If something doesn’t meet your expectations, simply contact us. Our team is responsive, respectful, and trained to resolve issues quickly and professionally.

How quickly can I get a quote from Sapphire Pool Service?

We aim to provide quotes promptly, with most quotes being completed in just 15 minutes. Simply reach out to us through our website by clicking here or give us a call, and our friendly team will gather the necessary information to provide you with a quote in less than 15 minutes, try us.

What sets Sapphire Pool Service apart from other pool cleaning companies?

We’re not your average pool cleaning company. Here’s what sets us apart:
1- Vetted Technicians: Background-checked and drug-tested.
2- Certified Pool Operators: Industry-certified professionals who know pools inside and out.
3- Comprehensive Insurance: For full customer protection.
4- Strict Regulatory Compliance: We go above and beyond local and industry standards.
5- No Contracts: You stay because you love our service, not because you’re locked in.